Cheryl M. Nordby Ms. Nordby has over 20 years management and consulting experience in a variety of business and information systems disciplines and industries. She specializes in facilitating strategic business planning and business process improvement efforts to improve business performance. She holds a Masters in Business Administration from The George Washington University and completed undergraduate studies at the University of Wisconsin, Stevens Point. Consulting engagements Ms. Nordby has performed include strategic business and information systems planning, business process improvement/re-design, requirements definition and software package selection. She has facilitated numerous business and information systems workshops and meetings that enabled project teams to achieve high performance. The clients she has worked with include Carlson Companies, 3M, US Bank, SuperValu, Lifetouch, Northwest Airlines, MinnComm Paging, Born Information Services, United Properties, Medtronic, United Health Group and the US Tennis Association. Representative engagements include: Worked with an Executive Management Team to update the company's vision and mission statements and define/develop their market segment strategy. Designed a strategic planning process for a company and then worked with the Executive Team to develop their strategic plan. Facilitated a series of business project team meetings to identify factors critical to the success of the business and then worked with the various project teams to develop implementation plans. Facilitated a cross functional team to develop a process that could be used in all the company's business divisions to perform their annual information strategy planning. Facilitated a cross-functional business team to re-design their entire supply chain. Facilitated a cross-functional business team to develop a model of the business that could be used to identify strategic areas of opportunity for improvement. Facilitated a series of workshops for a large financial services organization to re-design the lobby operations for over 1,000 branch offices. Designed a customer satisfaction survey process and tools to identify areas to provide better customer service.

Home	Services	Experience	News	About Us	Contact Us
Copyright © 2000-2003 Consulting Matters, LLC. All rights reserved. By using this web site you agree that you have read and abide by the terms of our disclaimer.