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Course Description

Course Benefits

Who Should Attend

Why Attend

- Facilitation Skills Training Course

Course Description

The Facilitation Skills course will provide participants with the approach, techniques and tools to help facilitate work team sessions and meetings that achieve results. This course will provide hands on facilitation training as well as an introduction to the basic concepts of facilitation. Included in the course are the following:

1. Setting Expectations

- How to get the commitment and buy-in of the workshop sponsor
- How to identify expectations and meet them
- Setting the scope and objectives

2. Roles and Responsibilities

- Selecting the right participants
- What are the characteristics of a good facilitator and support person

3. Planning and Preparation

- How to create a workshop plan and agenda that work
- Estimating the effort to plan, conduct and wrap-up a workshop
- Meeting the needs of each participant, the team and the work product
- Room set-ups that contribute to the success of the workshop
- Supplies and equipment

4. Workshop Activities

- Selecting activities to achieve results more effectively
- Team building activities
- Great workshop openers

5. Conducting the Workshop

- Handling difficult participants
- How to energize teams
- What to do if the plan doesn't work

6. Documenting the Workshop

- The role of the support person
- Documentation tips and techniques

7. Wrapping up a Workshop

- Keeping the momentum going
- Evaluating the results

Course Benefits

- Involve everyone in the discussion, regardless of group size
- Create participant accountability for the outcome of the workshop
- Effectively use activities and exercises to accomplish the goals of the workshop
- Create enthusiasm and a sense of commitment for the workshop results
- Improve the quality of work team outputs
- Reduce the time required to get high quality results
- Enable the work team to achieve high performance
- Use proven techniques for brainstorming, analyzing and reaching consensus
- Apply a checklist of facility characteristics to create the ideal workshop environment
- Use energizing openers that fit the workshop
- Use techniques to get participants back from breaks on time
- Improve group dynamics and manage difficult participants
- Create workshop plans that will ensure you end on time with the expected results
- Select participants who will contribute the most to the success of the workshop
- Plan workshop activities that maximize the participants' energy level
- Keep participants on track while having fun
- Improve workshop evaluation techniques for continuous improvement

Who Should Attend?

- Project Managers
- Business Analysts
- In-house facilitators and meeting coordinators
- Documentation analysts
- Work team leaders

Why Attend?

1. For the participant: Facilitating work teams is challenging. There are lots of components that go into making a work team session successful. This course will provide the participants with proven and effective tips, techniques and tools to consistently achieve highly successful work team sessions.

2. For the participant's company: Work teams must achieve results that benefit the business. Great amounts of money are wasted in work team sessions and meetings that don't produce. This course gives participants the tools and techniques to clearly define the results to be achieved and how to get there. This will help ensure that the time spent in the workshop pays off for the company. Attending this course is a smart business investment.

3. For workshop participants: Participant involvement is key to the success of work team sessions. They are the content experts. The role of the facilitator is to unleash their creative and analytical talents as individuals and as a team to produce outstanding work products. This course will give participants the tools and techniques to handle mandated attendance, hostile cultures and disruptive participants. Workshop participants will benefit the most.



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